PP
Petro P
1 reviews | Active since Oct 2009
15 Mar 2015, 10:46
Rude staff
Hi placed an order for delivery over the phone with the Steers in Bromhof and we always have the problem of the people not hearing our order and when they dont hear they say HUH. When I finally had enough and asked to speak to the manager the lady (Sina) told the manager in Setswana that she has a crazy customer on the line. She was clearly unaware that I coud understand her. P I S S Poor from staff at Steers
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Steers's replyOfficial
16 Mar 2015, 12:37Hello Pdup,
Thank you very much for taking the time to report your experience with our Bromhof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Bromhof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply16 Mar 2015, 12:37
Official
Hello Pdup,
Thank you very much for taking the time to report your experience with our Bromhof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Bromhof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,