Rude

Lets start with a compliment, I love going to Steers Mall @ Reds, these guys and gals are always friendly and helpful and I was so excited when they told me they deliver, so I got the info for delivery. Unfortunately no one told me when you dial the number you phone Steers Celtisdal and need to ask to be transferred to Mall at Reds, so when I placed my first order for delivery I waited over an hour and finally the Debonairs delivery guy from Debonairs Celtisdal arrived with my Steers delivery, next time I phoned to order I asked if I'm at Mall at reds and was told to hold on, they use the same number and I was transferred to Mall at reds and my delivery was very quick. So I always phone and ask for Mall at reds and no problem. Then yesterday I phoned again and ask for Mall at reds and very rudely I was told by the lady answering the phone to give my order to her, I insisted on being transferred and then when she did the line was cut. I phoned again and told her the line got cut I need her to transfer me again, she refused and yelling over the phone rudely insisted I place my order with her, I dropped the call and got food somewhere else. Please get a direct line for Mall at reds.