MB
Michael B

1 reviews | Active since Apr 2018

27 Apr 2018, 22:15

Rotten meat served

I bought 5 burgers via Delivery Xtreme on 27 April 2018 (order 210).

The 2 original cheese burgers were rotten and caused us to throw up. I cannot believe that Steers would disregard the health of their customers by serving rotten meat. We will never be eating Steers again and will definitely let our friends and family know of this.

0
Replies (1)
Steers
Steers's reply28 Apr 2018, 16:13
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***

Best regards,