NB
Natashia B
1 reviews | Active since Nov 2015
11 Nov 2015, 13:03
Rotten Food
we ordered burgers from Steers and received burgers with rotten lettuce on it and the chips was old. We contacted the branch to come and uplift the food and bring us fresh food or to refund us. The manager at this store was not very helpful and was very rude and arrogant and put the phone down the phone in my ear.<br> This is unacceptable and I will not be ordering from Steers in the future.
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Steers's replyOfficial
12 Nov 2015, 09:32Hello natashia1,
Thank you very much for taking the time to report your experience with our Pan African Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Pan African Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply12 Nov 2015, 09:32
Official
Hello natashia1,
Thank you very much for taking the time to report your experience with our Pan African Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Pan African Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care