MH
Minenhle H

1 reviews | Active since Feb 2016

21 Nov 2016, 21:07

Rotten Avocado Sauce

<p>i have never been insulted and disappointed and angry with a restaurant like this...on Saturday the 19th of November 2016 I bought a chicken roll from South Coast's Ultra City Steers...I was in a hurry because it was late so I was going to eat along the way...so then along the way I tried to eat it but the Avocado sauce was literally rotten and bitter...I couldn't even eat it...I still have the roll koz I wanted to keep it as proof that I only took a bite for taste and it was rotten...I can't even begin to express how appalled I am by this...I'm utterly disgusted by this and I want steers to do something about this because my money was wasted and I didn't eat what I paid for...I'll take drastic measures if this is not taken seriously because at the end of the day...my health was at risk...I'm so angry and demand attention on this...I even have proof of the roll.

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Replies (2)
MH
Minenhle H's update21 Nov 2016, 21:51
Reviewer Update

Made a mistake it is the North Coast's Ultra City Steers

Steers
Steers's reply23 Nov 2016, 14:52
Official

Thank you very much for taking the time to report your experience with our North Coast Ultra City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers

Customer Care: ***