1 reviews | Active since Jul 2016

04 Apr 2019, 16:18

****** off my money by driver

the service at benmore gardens is appalling, your manager memory is rude and she hang up on me several times after querying the extra change I gave the driver..both of them insulted me and called me a ****. If this how you treat your customers then really you can miss me. I'm posting this on all social media spaces and also I want my change back. Also George your admin manager is not answering and what reputable company uses gmail for emails. Where is your complaints centre this is ridiculous

0
Replies (1)
Steers
Steers's reply09 Apr 2019, 12:42
Official
Hi Charlene
 We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Steers Team Customer Care Line: ***