Ridiculous service

Placed an order and after waiting 2 hours and 20 min for my order to be delivered I called Steers Westonaria and canceled the order. Never has this branch delivered in a reasonable time. On past orders I have received messages that my order has been delivered and driver then only arrives another 30 min later. After years They also have not had their phone lines fixed that crackle so much every time you phone them that you cant make out a word they say. I am done with Steers