ridiculous service
While im here at steers waiting for my order now almost 40min seriously..is your staff telling customers the waiting period is an hour...you must be kidding me im still waiting with so little staff and your manager erefaan not managing the process but running behind his tail ...we all know its wacky wednesday but with no staff ..this is just so unrealistic...customer service ?planning o staffing on a wednesday?can someone explain this behaviour?
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Steers's replyOfficial
27 Nov 2015, 12:16Hello ELLOTINO12,
Thank you very much for taking the time to report your experience with our Promenade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Promenade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply27 Nov 2015, 12:16
Official
Hello ELLOTINO12,
Thank you very much for taking the time to report your experience with our Promenade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Promenade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care