JN
Jaclyn N
1 reviews | Active since May 2016
18 Jul 2018, 14:23
ridiculous
absolutely disgusted my the service at the steers in Lorraine, I ordered a burger meal and the burger roll was stale the chips was drenched in oil which messed the box and it was ice cold. as soon as I placed my order online I went through to the store in a matter of minutes.
Disgusted
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Replies (1)
Steers's replyOfficial
19 Jul 2018, 13:10Hi Jaclyn
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
Steers's reply19 Jul 2018, 13:10
Official
Hi Jaclyn
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,