DS
David S
1 reviews | Active since Dec 2015
23 Dec 2015, 13:26
Returned stale burger, received another stale one!
***?? I purchased burgers today for lunch as I do every Wednesday from Steers Pineslopes just to find upon my return to my office that the buns are dry, stale and breaking. I went back and I was given new burgers, I didn't bother to check the burgers \which I should've"but trusted it will be fine"
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Steers's replyOfficial
24 Dec 2015, 12:39Hello Dav123,
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply24 Dec 2015, 12:39
Official
Hello Dav123,
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care