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parky P

1 reviews | Active since Jul 2016

06 Jul 2016, 14:40

Responce to complaint of Missing my Wacky Wednesday

<p>Right,</p> <p>I was contacted by someone representing the outlet that i complained about and today received my normal full order for free...I must say that the customer care is way beyond that of Durban. Well done to you all....I received my order within 10 mins and everything about the burgers was just Perfect. Now for you to live up to these standards. I will be going to each and every person i complained to about the service and updating them on my new opion. Well done Queenswood,Pretoria outlet and a huge impressed thank you.</p>

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Replies (1)
Steers
Steers's reply07 Jul 2016, 10:31
Official

We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Queenswood branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care