Received half cooked ribs.

Good Morning<br> <br> I was yesterday with my wife at Steers Kuilsriver(one next to debonairs). I order two x wacky Wednesday special.<br> One was Beef and other one Chicken.(Order 104) my wife order the ribs feast and medium chips. (Order 105)<br> Burgers was 110% very good but the ribs was half cooked and portion of chips look like small chips. I phone the store at 11:01 today spoke Shift Manager she told me where ribs so i told her i gave to my dogs not going leave half cooked ribs outside. So she said sorry you should have kept it and bring it back. So i ask her who going to pay my petrol because i stop at there branch because was on my route home. Then sorry no return i can't help you. So upset with this manager i called customer care and guy customer care answered and ask this right center for steers complaints and yes but do i have access to email? I said yes and he told me i must mail them because must faster. So i ask what does customer care call line do then handle complaints on email. So WHY is there still customer care NUMBER then. SO WHAT UP WITH STEERS CUSTOMER SERVICES??? Can some please assist me please. Thank you