AH
Anine H
1 reviews | Active since Apr 2014
06 Mar 2016, 15:14
Real burger replaced with poor quality patty
The reason why Steers remain(remained) on of the top selected fast food restaurants, was because of the real meat patties and burgers. Bought 2 prince burgers at the abovementioned store and clearly the 'real patty' was replaced what tested like plastic McDonald type patties
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Steers's replyOfficial
07 Mar 2016, 10:41Hello AninevanHeerden,
Thank you very much for taking the time to report your experience with our Bellairs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Bellairs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply07 Mar 2016, 10:41
Official
Hello AninevanHeerden,
Thank you very much for taking the time to report your experience with our Bellairs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Bellairs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care