JP
JANELLE P

1 reviews | Active since Jun 2016

18 Sept 2017, 12:55

raw chicken was delivered and the order was delivered after 1 and half hours

I will just like to describe the horrible experience I had with steers at newton We order food from this vendor for lunch and we received half cooked chicken the chips was half cooked as well and the food was cold we placed the order at 10:30 and only received the order at 12 This was so disappointing as we were left hungry and this is not the first time we experience such service from the newton steers. It time we actually complain because at the end of the day we paid for the food. Its our hard earn money at the end of the day

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Replies (1)
Steers
Steers's reply18 Sept 2017, 15:14
Official

Thank you very much for taking the time to report your experience with our Newton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.