Raw Chicken
<p>Good day.</p> <p>On Friday evening I went to Zevenwacht Mall to get my daughter and my self some supper. I bought two beef chicken burgers with chips. When I finally arived home, I noticed that my burger was chicken and not beef... When I opened the burger to my supprise I saw a raw piece of chicken fillet on the roll, I am so disgusted I sent Steers an email sating my case. The manager called me on Monday afternoon saying sorry, and offered me a 'free burger and chips'. I declined his offer because it wont be a free burger as he stated because I paid for something that I could not eat... I am 24 weeks pregnant, what if I didn't check the burger and just ate it? I could of gotten seriously ill. </p>
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Steers's replyOfficial
05 Aug 2016, 10:45Thank you very much for taking the time to report your experience with our Zevenwacht Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply05 Aug 2016, 10:45
Official
Thank you very much for taking the time to report your experience with our Zevenwacht Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,