NM
Ntombi M
1 reviews | Active since Nov 2014
11 Nov 2015, 14:23
RAW BURGER PATTIES
I can not believe how one person can fail to cook/fry burger patties. This is the 3rd time that we are served RAW (still has blood and ice cold) burgers. <br> <br> The food was 1HOUR 25MINS LATE and it was RAW. Please can this steers chef or stove be checked as it is dangerous and disgusting.
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Steers's replyOfficial
12 Nov 2015, 09:34Hello ntombz_mkh,
Thank you very much for taking the time to report your experience with our Newtown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Newtown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply12 Nov 2015, 09:34
Official
Hello ntombz_mkh,
Thank you very much for taking the time to report your experience with our Newtown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Newtown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care