rM
rasheed M

1 reviews | Active since Jun 2013

19 Dec 2017, 10:39

Rave Sauce

I have purchased 2 Steers Rave sauce bottles. the first one was 4 weeks ago and the 2nd last week. I have had a similar experience with both these bottles. When I opened the Seal and the lid the contents boils up and everything messes over with a gassy substance bubbling. A terrible experience as it messed the table the food and the guests as well. I have logged a complaint with Steers and await their response and further investigation

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Replies (1)
Steers
Steers's reply12 Jan 2018, 13:57
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter, do you have the batch number of the bottles you purchased? A representative from our Customer Care team will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***

Best regards,