CC
Chantel C

1 reviews | Active since Dec 2010

12 Jun 2015, 17:35

quality of food

Today I bought a hero chicken, avo and mayonnaise combo. It was stuffed full of spicy avo to a point where I can hardly taste the chicken. Halfway through I could taste that the chicken tasted a bit off. I eventually took out the chicken to taste and what a horrible experience. I always eat at steers and hardly ever complain about my food, but today I just have to. I approach the ladies and asked them if it was fresh and they confirmed that it was. I can honestly say that it was not, consuming expired food can lead to food poisoning. Nothing happened to my concern so I had no choice but to dump the food and leave. Definitely not supporting Steers again!!

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Replies (1)
Steers
Steers's reply15 Jun 2015, 08:33
Official
Hello koekie99,

Thank you very much for taking the time to report your experience with our Bayside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care