TL
Teboho L
1 reviews | Active since Feb 2015
13 Feb 2015, 01:38
Public humiliation at Steers in Vanderbijlpark SE4
Yesterday (12/02/2015) while I was about to leave the parking lot of the Steers outlet after making a purchase, one of their staff members accused me of allegedly having left the store without paying some time back when I had come to make a purchase. She claims she had to pay the money herself from her own pocket, I obliged to pay her back the money in order to try avoid a scene as she was already screaming at me for the alleged incident. <br> <br>
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Steers's replyOfficial
18 Feb 2015, 09:55Hello leemisat,
Thank you very much for taking the time to report your experience with our Vanderbijlpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Vanderbijlpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply18 Feb 2015, 09:55
Official
Hello leemisat,
Thank you very much for taking the time to report your experience with our Vanderbijlpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Vanderbijlpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care