1 reviews | Active since May 2012
Probably the worst steers in SA
<p>WORST STEERS EVER - CARNIVAL MALL! This is the third time in a row that we have received terrible service and the third time that we have left without food. The service is extremely terrible, the staff are rude, obnoxious and unwilling to help at all. Even a vehicle in front of us in the drive through experienced the exact same lack of service, got out of his car and tried to complain to management. He also ended up leaving without any food. Steers is supposed to be one of the best burger places, but on our second visit they didnt even have buns. On the third visit, we were at the drive through window and had to call for someone to assist us, but the attitude of the staff member who eventually got to the window caused us to leave without even placing an order. Rather close your doors if you dont want to serve the public. Something needs to be done ASAP. </p>
Thank you very much for taking the time to report your experience with our Carnival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Thank you very much for taking the time to report your experience with our Carnival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
