LG
Leon G

1 reviews | Active since May 2009

21 Feb 2017, 08:06

Possibly the worst Steers in SA

<p>I recently ordered 7 meals from Steers Pan Africa for delivery. Order delivery took almost 2 hours, the packaging was damaged upon arrival and the quality of the food was appalling. I managed to escalate my complaint to the owner who promised to investigate and provide prompt feedback. I am still waiting for feedback after following up twice.</p> <p> </p> <p>Judging by the lack of interest from the owner it is not surprising that this Steers is operating far below standard. We will most certainly not be supporting this store in future and I urge fellow consumers to do the same until quality and standards have been improved.</p>

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Replies (1)
Steers
Steers's reply22 Feb 2017, 08:08
Official

Thank you very much for taking the time to report your experience with our Pan Africa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.