JM
Josh M

1 reviews | Active since Nov 2014

06 Aug 2015, 18:50

Poorly prepared burgers

I have been buying wacky Wednesday specials for a long time now,but yesterday was the worst by far.I bought 2 specials (4 burgers) and all were very poorly prepared,the burgers were dripping with sauce and sloppy and the buns were stale.I'm very disappointed in the quality of the burgers I purchased this time.

0
Replies (1)
Steers
Steers's reply07 Aug 2015, 14:24
Official
Hello Joshmo,

Thank you very much for taking the time to report your experience with our Wierda Village branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care