Poor service delivery
<p>Ordered online and waited for an hour only to call the store and check if the order was made. The order was confirmed and I was then told it was on the way and 30 minutes later I had to call again and I'm told the driver is still on the way. I live 10 minutes away from the Steers</p>
Thank you very much for taking the time to report your experience with our (Silver lakes ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our (Silver lakes ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team