sC
sbonelo C
1 reviews | Active since Jan 2016
18 Apr 2016, 22:44
Poor service/Bad attitude
Level of service in this branch is simply appalling,I was there in the early hours of Sunday around 00:35 to buy chips and milkshake. The cashier was very rude when addressing me she told me that they are washing the machine so I had to wait for 30 minutes to get fried chips and that there was no Ice cream to make the milkshake. I was very angry not angry because there was not ice cream but angry because I wasn't address in civalised way. She was not friendly at all
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Steers's replyOfficial
19 Apr 2016, 11:02Hello zanendaba89,
Thank you very much for taking the time to report your experience with our uMgababa ultra city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our uMgababa ultra city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply19 Apr 2016, 11:02
Official
Hello zanendaba89,
Thank you very much for taking the time to report your experience with our uMgababa ultra city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our uMgababa ultra city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care