poor service and bad service from store manager Kevin
I placed an online order @ 12:50 for delivery @ 13:30 however I called the store @ 13: 50 and spoke to the store manager Kevin and ensured me that my order was on the way and an hour later 15:00 there still no order and I called again and Kevin excuse was he could not get hold of the driver however why could he not call me to update me. its ridiculous my delivery order took more than 3 hrs to get to me eventually I returned the order. I am very upset and embarrassment unhappy customer. I am very disappointed with your service Kevin
Thank you very much for taking the time to report your experience with our Morningside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Morningside branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.