1 reviews | Active since Jun 2015
Poor Service
I went to Steers Mall @ Carnival on the 7th of June 2015 at around 11:40, I stood next to the drive through window for about 10 minutes without being assisted, no cars where behind or in front of me, after hooting numerous times, I then went to the entrance of Steers to order food from the counter. My girlfriend then spent another 20 minutes explaining what she wanted to order, and when the food was ready, the order was still not correct.<br> <br> I am a big fan of Steers and enjoy their food, every time I go this specific Steers, I am disappointed with the way they treat customers.<br> <br> This is not the first time I have experienced bad service at this Steers and I'm sure I am not the only one.
Thank you very much for taking the time to report your experience with our Mall @ Carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Mall @ Carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,