Poor Service
<p>good day, i ordered 2 wacky Wednesdays yesterday. your delivery man ben pieterse delivered my burgers. he spend about 5 minutes telling me about his business, gave me a business card, whilst trying to get my food i gave him cash to pay. now I've indicated on your app that i will pay via cash. so my understanding was that he would have change. well he didn't, now i must drive all the way to durbanville to pay steers. this is very very bad service, and the last time the same delivery man had to deliver, he took over an hour. i'm quite disgusting with this service. i do not want to drive all they way there. so please furnish me with the durbanville's branch bank details so that i can pay them on order nr #136. and please, don't send him to my place again, otherwise i will not order from you again.</p> <p>a very upset client,<br />jean bresler</p>
Thank you very much for taking the time to report your experience with our Durbanville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Durbanville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.