1 reviews | Active since Jul 2011
Poor service
<p>We went to steers at Mall of Africa on Sunday 2 October. We placed our order at 11h28 and we're told it would take 10 minutes I took my young daughter for a walk and returned after 10 minutes. All the people who ordered after us were receiving their orders we had to wait for a further 16 minutes finally receiving our order at 11h54 only after the person who took my order went back into the kitchen and prepared it himself because he could see my frustration. I mailed the Steers customer care line and received no response.</p>
Thank you very much for taking the time to report your experience with our Westville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: 0860fisha(225587)
Best regards,
Thank you very much for taking the time to report your experience with our Westville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: 0860fisha(225587)
Best regards,
Thank you very much for taking the time to report your experience with our Mall of Africa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: 0860fish (225587)
Best regards,
Thank you very much for taking the time to report your experience with our Mall of Africa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: 0860fish (225587)
Best regards,