CM
Chantel M
1 reviews | Active since Jul 2018
25 Jul 2018, 19:42
Poor service
I ordered online for collection, i was told i need to wait in the line just like everyone else. What is the point of ordering online then? This is such an inconvenience. I will never apply online again.
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Replies (1)
Steers's replyOfficial
13 Aug 2018, 13:11Hi there
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and wishes to escalate this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. Please do send us all your contact information and the store information so we can proceed.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
Steers's reply13 Aug 2018, 13:11
Official
Hi there
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and wishes to escalate this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. Please do send us all your contact information and the store information so we can proceed.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,