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RBECCA R
1 reviews | Active since May 2018
02 May 2018, 21:51
Poor service
What a poor service in steers in vanderbijlpark, vaal mall. I ordered 3 weeky Wednesday burgers and added cheese to all of them so when I get home the is only two box of burgers instead of 3. Their agents were talking to each other while the que is long.
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Steers's replyOfficial
03 May 2018, 15:45A member of our Customer Care team has been informed of your complaint and has since escalated this matter to the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
Steers's reply03 May 2018, 15:45
Official
A member of our Customer Care team has been informed of your complaint and has since escalated this matter to the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,