mM
maphale M
1 reviews | Active since Dec 2015
18 Dec 2015, 11:12
poor service
this morning I visited the shop at 9:15 am the shop was not open. this shop is supposed to open at 9am. They only help us around 9:30 even when they open the chips was not ready, and this a new shop that was open a week ago.
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Replies (1)
Steers's replyOfficial
21 Dec 2015, 08:43Hello Maphale@1,
Thank you very much for taking the time to report your experience with our lochlogan waterfront BFN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our lochlogan waterfront BFN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply21 Dec 2015, 08:43
Official
Hello Maphale@1,
Thank you very much for taking the time to report your experience with our lochlogan waterfront BFN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our lochlogan waterfront BFN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,