ZP
Zanne P
1 reviews | Active since Nov 2015
27 Nov 2015, 14:05
Poor Service
I have placed an order with Steers for delivery at 12:15. By 13:20 I phoned them again to find out whether they forgot about my delivery and they assured me that the driver has already left and will be here within 5 minutes. I again phoned at 13:46 to enquire about my delivery and again they assured me that it would be here just now. It is now 14:10 and still no delivery. <br> <br> VERY DISSAPOINTING!!!
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Steers's replyOfficial
30 Nov 2015, 13:50Hello Zan21,
Thank you very much for taking the time to report your experience with our Sunninghill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sunninghill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply30 Nov 2015, 13:50
Official
Hello Zan21,
Thank you very much for taking the time to report your experience with our Sunninghill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sunninghill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,