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princess peerbhay-nhlapho
1 reviews | Active since Nov 2012
10 Nov 2015, 16:10
poor service
When you order chicken it is raw or sometimes there is no chicken because someone forgot to defrost it. You even wait for an hour for your order to come out but the is no customers in the shop. Reported the raw chicken and they come up with all this lousy excuses. Where is the person that is suppose to supervise and make sure that all is in order. It seems as if only one person is preparing food.
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Steers's replyOfficial
11 Nov 2015, 09:58Hello peern,
Thank you very much for taking the time to report your experience with our Nigel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Nigel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply11 Nov 2015, 09:58
Official
Hello peern,
Thank you very much for taking the time to report your experience with our Nigel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Nigel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care