MD
Martin D
1 reviews | Active since Oct 2015
08 Oct 2015, 12:00
Poor Service
I ordered a meal at Steers last night , (order 197), <br> <br> Burgers were ready in 10 min which was great but I waited another 25 minuets for the fries, by which time food was cold. 40 min in total for a simple order and attitude form staff was dismal and evident lack of management overall. <br> <br> To top it off portion size of fries was a joke at best and they were deep cleaning the kitchen while working? surely not a hygienic way to work? <br> <br> Very disappointing
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Steers's replyOfficial
09 Oct 2015, 10:32Hello MARDU2014,
Thank you very much for taking the time to report your experience with our Kloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Kloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply09 Oct 2015, 10:32
Official
Hello MARDU2014,
Thank you very much for taking the time to report your experience with our Kloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Kloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care