NY
Nwabisa Y

1 reviews | Active since Oct 2015

07 Oct 2015, 14:22

Poor Service

Before I have placed an order the lady wasn't friendly, I have ordered then the order took almost 30minutes of waiting and there was no apology when I came to fetch the order.

0
Replies (1)
Steers
Steers's reply08 Oct 2015, 09:21
Official
Hello Nwai19 ,

Thank you very much for taking the time to report your experience with our Idutywa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care

Best regards,