lM
lushane M
1 reviews | Active since May 2013
02 Aug 2015, 12:24
poor service
My colleagues and i ordered from the steers colony about 5 times now. The last 2 times the service was very poor. We had to wait to order as the cashiers ignored us standing in front of them. We waited another 15 mins for our meal which was not enjoyed at all and when i asked for packaging for my cold drinks i was treated with a load of attitude. .this is not what is expected . I am not pleased at all
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Steers's replyOfficial
04 Aug 2015, 11:36Hello lushaneM,
Thank you very much for taking the time to report your experience with our jan smuts branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our jan smuts branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply04 Aug 2015, 11:36
Official
Hello lushaneM,
Thank you very much for taking the time to report your experience with our jan smuts branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our jan smuts branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care