TL
Tseki L

1 reviews | Active since Dec 2017

02 Dec 2017, 20:52

Poor response time

Steers delivery in Gauteng has gone from bad to worse. Right now i ordered from steers Cosmo Mall,I am waiting for over an hour and half for my food. I call to ask all i get is we are busy. I also order from work,in Randburg. My deliveries in the past month are bad. Always waiting for over an hour for my food.

0
Replies (1)
Steers
Steers's reply12 Jan 2018, 14:59
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***

Best regards,