JC
Janita C
1 reviews | Active since Apr 2016
30 Apr 2016, 19:15
Poor quality of food
Hi we stopped at Steers Montrose to have dinner on our way home and the quality of the food is not what we are use to steers being the patties tasted weird is not the same size as what we buy from our local steers. The food was ice cold including the chips and the sauce ontop of the chips was very thick and ice cold. Our order number was 552 was a waste of money even KFC would have been better.
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Steers's replyOfficial
16 May 2016, 13:04Thank you very much for taking the time to report your experience with our Montrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply16 May 2016, 13:04
Official
Thank you very much for taking the time to report your experience with our Montrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care