1 reviews | Active since Sept 2012
POOR QUALITY OF FOOD
Ordered for delivery at Long street Branch, we always order and the food is always fantastic, however today the food was so horrible I ordered 6 different meals and in each meal there was something wrong, salad that was ordered was so soggy, the flame grilled chicken was all raw, the burger combos the worst as the rolls was extremely hard and could taste that it was not fresh as well as the cool drinks that was delivered was not even the ones that was ordered and I told the delivery guy this was the wrong cool drink but it would've been to much hassle to send it back and wait for another one my order came to R305.20 and I still gave the delivery guy a tip, this is really unacceptable, I AM VERY UNHAPPY AND WONT BE ORDERING FROM STEERS AGAIN AND AS PER YOUR SYSTEM YOU CAN SEE THAT I PLACE AN ORDER ATLEAST ONCE A WEEK AND UP UNTIL NOW I HAVE BEEN SATTISFIED, BUT TODAY WAS THE WORST MEAL I ATE FROM STEERS...
Thank you very much for taking the time to report your experience with our Long Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Long Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
