1 reviews | Active since Feb 2014
Poor food quality
<p>First of all. We bought wacky wednesdays, rave burgers and chips tonight at Steers Matlosana Mall. The patties on the burgers were burnt, the chips was not properly cooked. We bought 2 Large chips and the box it come is wasn't even properly full. The burgers had very little sauce on. We had to wait almost 30min to get our food. We normally buy from Steers in flawood and where we never had a problem before. I never thought that the service and quality of food at Steers Matlosana Mall was so awefull. It is a disgrace. I will never buy from them again.</p>
Thank you very much for taking the time to report your experience with our Matlosana Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Matlosana Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team