poor customer service, bad attitude

The Sarnia Steers in Pinetown area cashiers have no customer service as well as their manager.I bought chicken on the 10 May 2015 my order was a take away, I reached home cutted the chicken to eat my husband told me that the chicken was tasting very funny/spoild, also tasted it the tasted was not good at all you can just tell its rotten, I took it back to the shop told the cashier what was wrong, she than phoned the manager since there was no manager at the shop she than told hizm about the chicken, manager ask to speak to me I explained to him and he told me to go home an come back the next day, I asked him why come back the next day he said cos he was not there and he want to have a look at the chicken and was refusing to help me as I was telling him that we were buying the meal cos we wanted to eat and we hungry what are we going to eat cos there was no lights at our area.There was a very huge argument about it as there were refusing to help me. I have worked for steers before I know exactly how to treat customers or Customer service has changed at Steers??The manager was supposed to phone me the next day as the cashier said but he didn't. IS THAT HOW THEY TREAT CUSTOMERS.