cM
cinga M
1 reviews | Active since Dec 2015
28 Dec 2015, 10:56
poor customer service
I was travelling to the guateng province just after morose there is a shell garage in harrismith I bought a steers cheese burger it was very old and not fresh well I didn't mind about the burger but the chips had a souce it was already been eaten by someone else ..I would to complain about that and get a proper apology from gladise a person who sold me those chips I don't understand why who u serve a customer food that was been eaten by another person
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Steers's replyOfficial
04 Jan 2016, 12:35Hello cinga mzimkulu,
Thank you very much for taking the time to report your experience with our Free State branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Free State branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply04 Jan 2016, 12:35
Official
Hello cinga mzimkulu,
Thank you very much for taking the time to report your experience with our Free State branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Free State branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care