1 reviews | Active since May 2017
poor customer service
<p>i ordered 4 steers burgers (3 beef,1 chicken +3 small chips)today at 11:30 at Steers Grossvenor in Bryanston Nicolway. To my suprise when the order came it was short with 1 burger. i notified the guy who was delivering the order that the order is short with 1 burger. i therefore called the store and they told me they would deliver and that was at 12:15 till now 13:37 I'm still waiting for my order and its pass my lunch time and i been sitting here hungry and angry cause should i have known of Grosvenor incompetence and lack of customer service i would have ordered somewhere else.</p>
Thank you very much for taking the time to report your experience with our Grosvenor branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Grosvenor branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.