ZM
Zimasa M
1 reviews | Active since Apr 2014
05 Apr 2015, 19:51
Poor Customer service
I went to buy Ribs at 19:30 and I was told theyvdo not have them the ones available are frozen and will only be done tomorrow. What is the point of trading until 8 if thay is the case? I BELIEVE they coukd have advised me to wait more time and prepare the ribs because it was 30 minutes before their closing time. Butvthey were very lazy,because they knock off at 8pm. My name is Zimasa
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Steers's replyOfficial
07 Apr 2015, 12:57Hello mlwandz,
Thank you very much for taking the time to report your experience with our Amalinda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Amalinda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply07 Apr 2015, 12:57
Official
Hello mlwandz,
Thank you very much for taking the time to report your experience with our Amalinda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Amalinda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care