1 reviews | Active since Jun 2010
Placed online order, food never delivered
<p>I placed an online order at 17:30, I got an sms that the order was accepted by the store to be delivered and an email saying your order is being prepared. I called after 2 hours with no one answering the phone, I then called Debonairs next to steers to go and check if they are open, and they told me they are closed, all the other Steers in Rustenburg is open, this is the only one that is closed that is still taking online orders and letting you know that they are busy preparing your order while they are closed. This is really bad service and I will not buy from Steers Magalies view Rustenburg again!</p>
Thank you very much for taking the time to report your experience with our Magalies View, Rustenburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Magalies View, Rustenburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team