1 reviews | Active since Jan 2016
Pavilion - Slow service
I had to think twice about buying at Steers today because i know theyre are the slowest food outlet in the mall, I work at the Pavilion Mall and enjoy Steers ribs but today decided to buy something else hoping it would be quicker than the usual 30 minute wait. A Hero roll with fries was ordered at 14:21 and just hoped they would prove me wrong. My suspisions were true, I stood up and went to ask the girl where is my order and only then did she presume to fry the potatoes!! Are you kidding me?? Of all the chatter those girls do there is nothing constructive that they say or do. I blame the manager as he is the one who made them like this! There was no queue I WAS LITERALY THE ONLY PERSON BUYING. I cancelled the order at 15:00 took my money and went back to work. We need to see change its clear the Pavilion Steers staff dont get the term Fast Food too well. Fed up
Thank you very much for taking the time to report your experience with our Pavilion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Pavilion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care