DM
Dorcy M
1 reviews | Active since Jun 2015
21 Jun 2015, 21:55
Pattie was badly Burnt
I bought two Steers King Burgers and the Pattie on both burgers were badly burnt which is highly unexpectable. I'm very disappointed and would never go buy steers food ever again if this is the way to treat your customers which bring business to you. I feel like you do not appreciate our loyalties as customer as a individual.
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Steers's replyOfficial
23 Jun 2015, 11:04Hello Dorcy,
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply23 Jun 2015, 11:04
Official
Hello Dorcy,
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care