CM
Chanel M
1 reviews | Active since Nov 2017
25 Apr 2018, 19:33
Pathic service
I placed and order at 18:06 . It's it's now 19:30 and still no delivery , when you call in they tell you that the delivery will take another 30 mins . It is my son's food he is hungry and almost gonna sleep . The staff is very unhelpful. The service is pathic this is the last I will order from steers lens south branch !!!!!
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Steers's replyOfficial
26 Apr 2018, 13:36We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
Steers's reply26 Apr 2018, 13:36
Official
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,