1 reviews | Active since Mar 2018
Pathetic Service Rendered
On Tuesday 20 March 2018 at 10:33 placed an online order, got a call back at 10;49 the lady said our order will arrive in 10 minutes considering that we are a walk away from steers. The driver came at 11;41 the food was cold and the chips were like rubber. The driver did not apologize used an excuse that he couldn't find the place ( keep in mind that we are a walk away).
Your response will be highly appreciated.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***