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sandiran R

1 reviews | Active since Oct 2017

20 Sept 2019, 13:14

Pathetic Service from steers westmead

On the 20/09/2019 at 12.20pm i went to steers at the total garage in westmead pinetown. The order was placed around 11am by the secretary at our office. The order was for 3 different people and i needed to get change for each individual. When i got to the till i was greeted by thembisa. And i requested to pay for each meal seperately. She then grouped two of the meals together and asked me if thats how i want to make payment. I responded by saying that is not what i just requested and said once more, that i would like to pay for the individual meals seperately. She began to belittle me saying that i do not know what i am saying and that she was doing exactly what i asked. This made me very upset as i was surrounded by other customers. Which made me seem like a mad man. Her colleagues started to laugh at my face and mock me and thembisa continued to tell me that i do not know what im saying. I paid for the meals in frustration and another woman by the name of NOMVULA handed me the food and called me the name of our secretary clearly noticing i am a male. I questioned her, do i look like a female to you? And the entire staff at steers at 48 alexander road laughed at me. This is a deeply humiliating ordeal for me. And the staff are absolutely arguementative and rude with no regard for customer service. I want a reply from steers on how the abovementioned individuals will be reprimanded, for the humiliation they brought upon me. Let everybody in south africa know about the disgusting staff at steers on alexander road.

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